How to Empowering Yourself and Communication with Your Stakeholders

I just finished my personal development trainee. To review my understanding, I make a note about my personal development journey spread in five-part of articles. In this part, I will write about personal empowerment and communication with impact.

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Personal Empowerment

Talking about personal empowerment means talking about taking responsibility for your own success or taking initiative in your specific area. Perhaps you may be worried about making mistake, it’s just one of the barriers to empowering yourself. You have willing to taking initiative, but at some time you have any negative feeling in your head. What you need is some actions guideline below:

  1. Find out what is important: To take initiative the first step you must do is find out what is important in your job or task. For example, you can identify your customer or end-user needs. Or if you an employee you must identify your job area find the important things about the operational services standard or vision and mission of your organization.
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Communication with Impact

There are two kinds of people needs when they are communicating with others, practical needs and personal needs. When you communicate with others make sure you fulfil their needs. It’s important to make an impact on your communication.

Personal need related to the person needs for you. This will determine people’s interest in your idea, build a good perception of you and build trust. To fulfil personal needs, there are five key principles that you must be attentive to, you can name it EEISS abbreviation of Esteem, Empathy, Involvement, Share and Support.

Actions to do:

  1. Increase the self-esteem of your stakeholders when they doing something great and keep their esteem when they make mistake.

Practical needs related to goals of communication. What you gonna reach by doing the meeting or discussion. To fulfil practical needs pay attention to our way of direct the discussion. There are five ways to direct our discussion, you can name it OCDAC abbreviation of:

  1. Open: Describe the goals of the discussion, mention the opportunity for you and your stakeholders. It’s important to open your conversation appropriately without rambling on.

The question is when we have applied the five key principles of communication, how do we respond to stakeholders who are still defensive against us?

The first one asks yourself, maybe you haven’t explained the benefits you provide to that person. So, what you have to do is explain the benefits that you can provide and remind the impact of that person’s defensiveness on the organization.

Talking about the defensive responses of your stakeholders, you must set your mind that feedback aims to provide constructive criticism. There are three aspects for successful feedback:

  1. It must be specific

And the successful feedback has STAR/AR formulas below:

  1. Situation/Task, what is the specific situation/task

Treat others the way they want to be treated — Ferry Dafira

Student | Indonesians | Writes about technology, entrepreneur, finance and self-development | My blog is documentation of my learning